30-Day Money-Back Guarantee & Fast, Trackable Shipping
Stay refreshed anywhere with the Yesoul Sport Bottle—your durable, leak-proof, and easy-to-clean hydration partner for workouts, sports, and daily life.
Whether you’re hitting the gym, heading outdoors, or powering through a busy day, this bottle is built for performance. Designed for a secure grip and effortless maintenance, it fits seamlessly into your active lifestyle.
Material: Polypropylene plastic (BPA-Free)
Leak-proof twist-seal lid
Grip: Ergonomic shape for secure handling
Cleaning: Dishwasher-safe and wide-mouth opening
Use Case: Perfect for fitness, outdoor activities, and everyday hydration
1 × Yesoul Sport Bottle (BPA-Free)
We’re an Australian-owned and operated store, here to support your full fitness and recovery journey with gear that actually delivers.
You’ll get fast shipping, real support, and a 30-day money-back guarantee—no call centres, no runaround, just a team that’s got your back.
You can change your mind and cancel your Yesoul order within 24 hours of placing it and before it's sent to you, and there won't be any extra charges. But if you decide to cancel it after 24 hours, you'll need to pay a $100 restocking fee and return delivery fees
If you aren't happy with your new Yesoul product, you can ask for a return within 14 days after it's delivered. But you'll have to pay a $100 fee and return delivery fees.
You can't get a refund if it's been more than 14 days, except if there's something wrong with the product. Our guarantee doesn't cover regular wear and tear or damage from using it wrong or accidents.
The following merchandise may not be returned or exchanged if they have been worn, used, or purchased marked down/sale item:
Water Bottles
Seat Cover
Yoga Mat
For everything else, you need to return it within 14 days and keep the original packaging. If your package gets lost in the mail and you can't prove it was sent, we're not responsible. We'll give you a refund back to the same way you paid for it.
All orders within Australia will be shipped via PARCEL/FASTWAY from our warehouse located in Australia.
Please note that shipping times vary from 5-7 business days and in some cases this can take longer due to unforeseen events.
You can find the assembly instructions in the User Manual (PDF) included in the guide.
Yes, the Yesoul Magnetic Resistance Spin Cycle Bike is quiet, so it won't disturb your neighbors or family members.
Your space should have a minimum height of 2.4m ceiling.
Yes, you can connect your phone or iPad to your TV to use the app. Instructions can be found online.
Make sure your Wi-Fi is on the 2.4 GHz network, check your Wi-Fi account and password, and ensure a strong signal. If the issue persists, contact support with images or videos.
Your phone must be DisplayPort compatible, most iPhones and flagship Androids have this feature. Please check with your device manufacture if this feature is supported on your device.
No
Unplug the power cord, press and hold the power button for 15 seconds, then release it and wait for 3 seconds for the monitor to restart.
The bike and screen are shipped separately, so please wait for the second package. If it doesn't arrive within three days of the first, contact us.
Last updated: 18/05/2025
This policy outlines how we manage order processing, shipping timelines, delivery expectations, and product-specific handling. Our goal is to ensure your delivery is clear, predictable, and aligned with your order experience.
Once your order is placed, you will receive a confirmation email. This confirms your order has been received and that your payment method has been pre-authorised. Fulfilment begins as soon as possible.
Standard Orders
Dispatched within 1–2 business days
Transit time is typically 5–7 business days
Tracking is emailed within 24 hours of dispatch
Bellicon Rebounders
Tracking details are provided approximately one week before delivery
If your configuration is delayed beyond the standard timeframe, we’ll notify you via email
Saunas & Ice Baths
Shipping timeframes vary by model and availability
Please refer to the product page for current lead times, or contact us for a personalized estimate
For standard orders, tracking is typically sent within 24 hours of dispatch.
For Bellicon and other custom-built or made-to-order products, tracking is sent once the shipment is confirmed—usually within a week of delivery.
If you haven’t received tracking within 6 business days for standard orders, please contact us.
Some of our products include free shipping, and others use a real-time shipping calculator at checkout.
To see the shipping cost for your order, simply add the product to your cart and enter your address—your shipping total will be calculated automatically.
While we aim to use the courier service selected at checkout, in some cases we may need to substitute with an alternative courier based on regional freight coverage or supplier logistics. Substitutions are made to ensure your order is delivered as reliably and efficiently as possible. If you have a preferred courier or any questions, please contact us before placing your order.
We do not ship to PO Boxes or parcel lockers due to the size and handling requirements of many of our products. Please provide a physical street address at checkout.
All deliveries require a signature on arrival
If you are not available, your parcel will be taken to a local depot for re-delivery
You may request an “Authority to Leave” when rescheduling delivery if preferred
All delivery updates will be sent to the email address provided at checkout.
House of Cypress
Level 1, Suite 107 / 17 Bolton Street
Newcastle NSW 2300
Email: sales@houseofcypress.com.au
Stay refreshed anywhere with the Yesoul Sport Bottle—your durable, leak-proof, and easy-to-clean hydration partner for workouts, sports, and daily life.
Whether you’re hitting the gym, heading outdoors, or powering through a busy day, this bottle is built for performance. Designed for a secure grip and effortless maintenance, it fits seamlessly into your active lifestyle.
Material: Polypropylene plastic (BPA-Free)
Leak-proof twist-seal lid
Grip: Ergonomic shape for secure handling
Cleaning: Dishwasher-safe and wide-mouth opening
Use Case: Perfect for fitness, outdoor activities, and everyday hydration
1 × Yesoul Sport Bottle (BPA-Free)
We’re an Australian-owned and operated store, here to support your full fitness and recovery journey with gear that actually delivers.
You’ll get fast shipping, real support, and a 30-day money-back guarantee—no call centres, no runaround, just a team that’s got your back.
You can change your mind and cancel your Yesoul order within 24 hours of placing it and before it's sent to you, and there won't be any extra charges. But if you decide to cancel it after 24 hours, you'll need to pay a $100 restocking fee and return delivery fees
If you aren't happy with your new Yesoul product, you can ask for a return within 14 days after it's delivered. But you'll have to pay a $100 fee and return delivery fees.
You can't get a refund if it's been more than 14 days, except if there's something wrong with the product. Our guarantee doesn't cover regular wear and tear or damage from using it wrong or accidents.
The following merchandise may not be returned or exchanged if they have been worn, used, or purchased marked down/sale item:
Water Bottles
Seat Cover
Yoga Mat
For everything else, you need to return it within 14 days and keep the original packaging. If your package gets lost in the mail and you can't prove it was sent, we're not responsible. We'll give you a refund back to the same way you paid for it.
All orders within Australia will be shipped via PARCEL/FASTWAY from our warehouse located in Australia.
Please note that shipping times vary from 5-7 business days and in some cases this can take longer due to unforeseen events.
You can find the assembly instructions in the User Manual (PDF) included in the guide.
Yes, the Yesoul Magnetic Resistance Spin Cycle Bike is quiet, so it won't disturb your neighbors or family members.
Your space should have a minimum height of 2.4m ceiling.
Yes, you can connect your phone or iPad to your TV to use the app. Instructions can be found online.
Make sure your Wi-Fi is on the 2.4 GHz network, check your Wi-Fi account and password, and ensure a strong signal. If the issue persists, contact support with images or videos.
Your phone must be DisplayPort compatible, most iPhones and flagship Androids have this feature. Please check with your device manufacture if this feature is supported on your device.
No
Unplug the power cord, press and hold the power button for 15 seconds, then release it and wait for 3 seconds for the monitor to restart.
The bike and screen are shipped separately, so please wait for the second package. If it doesn't arrive within three days of the first, contact us.
Last updated: 18/05/2025
This policy outlines how we manage order processing, shipping timelines, delivery expectations, and product-specific handling. Our goal is to ensure your delivery is clear, predictable, and aligned with your order experience.
Once your order is placed, you will receive a confirmation email. This confirms your order has been received and that your payment method has been pre-authorised. Fulfilment begins as soon as possible.
Standard Orders
Dispatched within 1–2 business days
Transit time is typically 5–7 business days
Tracking is emailed within 24 hours of dispatch
Bellicon Rebounders
Tracking details are provided approximately one week before delivery
If your configuration is delayed beyond the standard timeframe, we’ll notify you via email
Saunas & Ice Baths
Shipping timeframes vary by model and availability
Please refer to the product page for current lead times, or contact us for a personalized estimate
For standard orders, tracking is typically sent within 24 hours of dispatch.
For Bellicon and other custom-built or made-to-order products, tracking is sent once the shipment is confirmed—usually within a week of delivery.
If you haven’t received tracking within 6 business days for standard orders, please contact us.
Some of our products include free shipping, and others use a real-time shipping calculator at checkout.
To see the shipping cost for your order, simply add the product to your cart and enter your address—your shipping total will be calculated automatically.
While we aim to use the courier service selected at checkout, in some cases we may need to substitute with an alternative courier based on regional freight coverage or supplier logistics. Substitutions are made to ensure your order is delivered as reliably and efficiently as possible. If you have a preferred courier or any questions, please contact us before placing your order.
We do not ship to PO Boxes or parcel lockers due to the size and handling requirements of many of our products. Please provide a physical street address at checkout.
All deliveries require a signature on arrival
If you are not available, your parcel will be taken to a local depot for re-delivery
You may request an “Authority to Leave” when rescheduling delivery if preferred
All delivery updates will be sent to the email address provided at checkout.
House of Cypress
Level 1, Suite 107 / 17 Bolton Street
Newcastle NSW 2300
Email: sales@houseofcypress.com.au
